Human Services Mobility Management

CONTACT INFORMATION: Hours: 8 AM - 4:30 PM, Monday - Friday
703-222-9764 TTY 711
12011 Government Center Parkway
Fairfax, VA 22035
Glenn Padeway

Mobility Management


An accessible, affordable and coordinated transportation system continues to be a critical need for older adults and individuals with disabilities in the Washington Metro region.

Mobility Management is a strategic approach to managing transportation resources within the community by focusing on:

  • Individual travel needs.
  • Better coordination of existing services.
  • Improving awareness of transportation options.
  • Developing and implementing new transportation alternatives to meet existing need.

Transportation Toolkit

Travel Tools and Resources

Transportation Guide


View the full spectrum of transportation services available in Fairfax County to get From Here to There! Neighborhood and Community Service's Fairfax County Transportation Guide.  

For paper copies, call 703-222-9746.



Utilize our Interactive Transportation Map to identify transportation options for older adults and individuals with disabilities wherever you may be in the county.




Plan a trip to destinations throughout the Washington Metropolitan Area using WMATA's Bus/Rail Trip Planner.

Travel Training


Travel Training for older adults supports the independence and connectedness of our aging population by teaching them about public transportation resources available in our area. More Information . . . 


About the Mobility Access Project

Fairfax County is leading the Fairfax County Mobility Access Project (FXMAP), with funds obtained through a grant from the Metropolitan Washington Council of Governments, to bring together community, county and regional partners to address the project’s five goal areas:

  1. Increase capacity within identified neighborhoods to expand transportation options and/or coordination.
  2. Increase capacity within community based organizations and faith based organizations to expand transportation options and/or coordination.
  3. Build institutional capacity within participating local governments and partners by creating a “No Wrong Door” framework to ensure smooth and efficient service navigation for customers.
  4. Transition the Human Services Transportation Call Center from a scheduling- and response-based call center to an assessment-based contact center in order to increase service navigation and awareness of available options and resources.
  5. Create a more efficient and effective system of transportation services by leveraging and expanding the county's Travel Training program while working with partners to focus on vulnerable populations in Fairfax County.

For more information about Mobility Management, please contact Cynthia Alarico at 703-324-7055, or Valesca Maldonado at 703-324-4958, TTY 711.


Fairfax Virtual Assistant