Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open 7:30 a.m. - 4:30 p.m., Mon – Fri

703-802-3322
TTY 711

12000 Government Center Parkway
Suite 458, Fairfax, Va 22035

County Collection Customer,
Service Center

County Collection Customer Notices

These notices are intended for customers with collection service provided by Fairfax County Government. If you have private collection, please contact your hauler.

Vacuum Leaf Update (Updated 12/23/2022)

Please be advised that we are not on schedule with vacuum leaf collection. Customers can view updates on our Schedule and Status webpage. We apologize for the inconvenience and appreciate your patience.

What are the contributing factors to the delays with vacuum leaf service?

  • Delays are the result of the early leaf fall this season, in combination with staffing and equipment shortages.
  • The trucks are quickly filling this year because of the volume of leaves already on the ground, slowing our progress.

What steps are being taken to improve the delays?

  • As opposed to focusing on one area at a time we are now working to clear two areas simultaneously. There are multiple trucks for each vacuum unit to take leaves from neighborhoods to county disposal sites.
  • Vacuum leaf collection staff have been working 10-hour shifts and most Saturdays and will continue to do so.
  • An additional contractor was brought on to assist with the work being done by DPWES staff.

Will customers receive a refund because of the delays?

  • Vacuum leaf is a tax based on property value and collected through Department of Tax Administration. Currently there is no mechanism to refund vacuum leaf taxes. Although the service is severely delayed, the material is still being collected. Residents have the option to petition the Board to "de-create" their vacuum leaf district, removing themselves from County services in the future.
  • More information on the process is available at Petition Process.

Christmas Tree Disposal

Natural Christmas trees will be collected from January 2 through 13, 2023 for recycling. Lights, decorations and stands should be removed to ensure collection. After January 13, please schedule a brush Special Pickup to have the Christmas tree removed.

For additional information, please contact Customer Service on 703-802-3322 or email DPWESSWMPTrashCS@fairfaxcounty.gov


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