Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open to the public by appointment only at this time. Please call or email 7:30 a.m. - 4:30 p.m., Monday - Friday

TTY 711

12000 Government Center Parkway
Suite 448, Fairfax, Va 22035

County Collection Customer,
Service Center

County Collection Customer Notices

These notices are intended for customers with collection service provided by Fairfax County Government. If you have private collection, please contact your hauler.

Special Pick-Up Delay: Update Friday, May 14, 2021

Please be advised that we are running behind on Special pick-up of brush for some Friday customers. Friday customers whose brush pick-ups are not complete, please leave it at the curb/street line and it will be collected as soon as we can.

Elimination of Plastic Bags for Yard Waste Collection

On February 23, 2021, the Fairfax County Board of Supervisors voted to prohibit the use of plastic bags for yard waste. Read County Leaders Approve Elimination of Plastic Bags for Yard Waste. See also, Elimination of Plastic Bags for Yard Waste Collection FAQs and Paper, Not Plastic: A Public Outreach Toolkit for Proper Disposal of Yard Waste.

Special Pick-Up Service Update

Effective July 1, 2021, free special pick-ups will be limited to 2 cubic yards of brush, bulky waste, appliances, and metal. There will be a charge to remove piles greater than 2 cubic yards. Visit Special Pick Up for service details.

Covid-19 Operational Changes

No changes have been made to our weekly trash (grey cart) and recycling (blue cart) collection schedule. To ensure that all trash and recycling is collected, please make sure that all materials are at the curb/street line by 6 a.m. on your regular collection day.

Effective Monday, March 30, 2020 until further notice

  1. Support for community clean-ups is suspended.
  2. Customers who have been provided with trash carts must set-out waste in those carts only. 
    1. Trash or recycling, other than collapsed cardboard, placed outside the county-provided cart will not be collected. No privately-owned carts will be serviced.
  3. The creation of new sanitary districts has been suspended.

Our customer service phone lines are open Monday through Friday, 7:30 a.m. to 4:30 p.m. Due to the high volume of calls, you may experience extended wait times.

If you have collection service through a private company, please contact them directly for service information.

See Covid-19 Operational Changes to Protect Front-Line Workers for the original news story.

Fairfax Virtual Assistant