Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open to the public by appointment only at this time. Please call or email 7:30 a.m. - 4:30 p.m., Monday - Friday

TTY 711

12000 Government Center Parkway
Suite 448, Fairfax, Va 22035

County Collection Customer,
Service Center

County Collection Customer Notices

These notices are intended for customers with collection service provided by Fairfax County Government. If you have private collection, please contact your hauler.

Special pick-up delayed

Please be advised that we are are running one day behind on special pick-ups (brush and bulk). Please continue to place your special pick-up at the curb on your scheduled collection day so that we can collect when collection crews are able to come through your neighborhood. If you have a private hauler, please contact your hauler.

Thank you for your continued support of our program.

Cardboard Recycling

The collection of cardboard placed outside of the county recycle cart resumed Monday, June 29, 2020.

  • All cardboard must be collapsed
  • Styrofoam, packing peanuts, bubble wrap, plastic must be removed from the collapsed boxes

Covid-19 Operational Changes

No changes have been made to our weekly trash (grey cart) and recycling (blue cart) collection schedule. To ensure that all trash and recycling is collected, please make sure that all materials are at the curb/street line by 6 a.m. on your regular collection day.

Effective Monday, March 30, 2020 until further notice

  1. Support for community clean-ups is suspended.
  2. Customers who have been provided with trash carts must set-out waste in those carts only. 
    1. Trash or recycling, other than collapsed cardboard, placed outside the county-provided cart will not be collected. No privately-owned carts will be serviced.
  3. The creation of new sanitary districts has been suspended.
  4. Support for Operation Stream Shield (litter removal program) is suspended.

Our customer service phone lines are open Monday through Friday, 7:30 a.m. to 4:30 p.m. Due to the high volume of calls, you may experience extended wait times.

If you have collection service through a private company, please contact them directly for service information.

See Covid-19 Operational Changes to Protect Front-Line Workers for the original news story.

Fairfax Virtual Assistant