This information applies to County Collection Customers. Approximately 10% of residents receive collection services directly from Fairfax County Government. For questions about private service, please contact your provider directly or view the list of Permitted Solid Waste Collection Companies.
Customers are provided with one 95-gallon trash cart and one 95-gallon recycling cart per residence.
To report a damaged or missing trash or recycling cart, please complete the form below.
For damaged carts, please leave the cart at the curb on your regular collection day so our repair technician can access it.
If you would prefer to submit your request over the phone, please call 703-802-3322, TTY 711.
This subscription service applies to residents who receive trash and recycling collection from Fairfax County Government. Only about 10% of residents in Fairfax County use this service. The other 90% of residents and businesses receive trash collection from private companies.
If you use a private collector, please contact them directly for assistance.
Does Fairfax County Pick Up My Trash?
County
About ten percent (10%) of residents in Fairfax County receive trash and recycling collection from Fairfax County Government. Unsure if you are a county collection customer? Visit "Does Fairfax County Pick Up My Trash?"
Private
Ninety percent (90%) of residents and businesses in Fairfax County receive trash and recycling service from a private collection company. Residents are billed by the collection company or pay via their Homeowner Association fees. Please contact your provider directly regarding services. View the list Permitted Solid Waste Collection Companies.
County
About ten percent (10%) of residents in Fairfax County receive trash and recycling collection from Fairfax County Government. Unsure if you are a county collection customer? Use the map below to find out.
Private
Ninety percent (90%) of residents and businesses in Fairfax County receive trash and recycling service from a private collection company. Residents are billed by the collection company or pay via their Homeowner Association fees. Please contact your provider directly regarding services. View the list Permitted Solid Waste Collection Companies.
Cart Repair and Replacement Delays - October 5, 2026
Please be advised that we are out of 95-gallon recycling carts. We are expecting an additional shipment, but do not have a firm delivery date. We will continue to accept recycling cart repair and replacement requests so that repairs and replacements can be completed as soon as new carts arrive. In the meantime:
Customers who already have a recycling cart may continue using it as usual until the repair or replacement can be made.
Customers who do not have a recycling cart may place recyclables clean, loose, and dry at the curb in a box or other container for collection on their regular service day.
We appreciate your patience and will fulfill all pending cart requests as soon as our supply is restocked.
Recycling Cart Delay – Customer Q & A
Why is my recycling cart repair or replacement taking longer than usual? We’re temporarily out of 95-gallon recycling carts and are working with a new cart vendor. The new carts are currently in production, and we’re waiting on our next shipment before we can complete pending repairs and replacements.
Will the new carts be different from the old ones? Yes. The new carts are a higher-quality product designed to be more durable and reliable for customers. This should reduce issues like broken lids, wheels, or handles over time.
What should I do with my recycling while I wait for a cart? If you already have a cart, please continue to use it as usual until we complete your repair or replacement. If you don’t have a cart, you may set your recyclables out clean, loose, and dry in a box or other container at the curb on your regular collection day.
What will happen once the new carts arrive? Once we receive the new carts, we’ll add extra staff and resources to quickly complete all pending repairs and replacements. If you submitted a cart repair or replacement request, we’ve already logged it so we can service the cart as soon as they are available.
To report a damaged or missing trash or recycling cart, please complete the information below. The county provides collection customers with one trash cart (95-gallon) and one recycling cart (95-gallon) per residence.
If you would prefer to submit your request over the phone, please call 703-802-3322, TTY 711.
If your cart is damaged, please leave your cart out on your day of collection so that our repair technician can access it.
