Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open to the public by appointment only at this time. Please call or email 8 a.m. - 4 p.m., Mon. - Fri. The permit office is open to the public with or without appointment 8 a.m. - 4:30 p.m., Mon. - Fri.

TTY 711

12000 Government Center Parkway
Suite 448, Fairfax, Va 22035

John Kellas,
Deputy Director, Solid Waste Management

Solid Waste Feedback Form

Please do not report a missed collection until late in the day. In many cases, crews are simply running behind schedule.

If you have a private trash hauler, please contact them first. If your hauler does not resolve the issue, you may contact the county at 703-324-5230, TTY 711. If the county collects your trash, please call 703-802-3322, TTY 711.

If you would prefer to submit your feedback in writing, please complete this form.



Indicate if your feedback pertains to service provided by a private solid waste company or by Fairfax County. Please choose one of the following:

Service Provider   



Please include an email address so that we may respond to your feedback.


Fairfax Virtual Assistant