Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open to the public by appointment only at this time. Please call or email 7:30 a.m. - 4:30 p.m., Monday - Friday

703-802-3322
TTY 711

12000 Government Center Parkway
Suite 448, Fairfax, Va 22035

County Collection Customer,
Service Center

Special Pick Up

This information applies to COUNTY collection customers who receive trash and recycling collection from Fairfax County Government, about ten percent (10%) of residents and businesses in Fairfax County. If you receive services from a PRIVATE collector, contact them directly for information.
Unsure if you are a county collection customer? Visit "Does Fairfax County Pick Up My Trash?"

Elimination of Plastic Bags for Yard Waste Collection

On February 23, 2021, the Fairfax County Board of Supervisors voted to prohibit the use of plastic bags for yard waste. Although the new rule takes effect March 1, the Solid Waste Management Program will be exercising enforcement discretion for a six-week period to allow time for customer notification and education on the new rule. Enforcement will begin Monday, April 19, 2021. Read County Leaders Approve Elimination of Plastic Bags for Yard Waste. See also, Elimination of Plastic Bags for Yard Waste Collection FAQs and and Paper, Not Plastic: A Public Outreach Toolkit for Proper Disposal of Yard Waste.


Special Pick-Up Service Update

Effective July 1, 2021, free special pick-ups will be limited to 2 cubic yards of brush, bulky waste, appliances, and metal. There will be a charge to remove piles greater than 2 cubic yards. Visit Special Pick Up for service details.


Covid-19 Curbside Collection Changes Details ->

Trash/Recycling Container Service Request

To report a damaged or missing container or request a new one visit Trash/Recycling Container Service Request

Your base service includes 5 special collections per fiscal year (July 1 - June 30). You must schedule special collections (brush, bulk, metal, Freon and E-waste) in advance.

Special Instructions

The cut off time for next day pickups is 2:30 PM the day before your collection day. Messages left on the night time recording will be scheduled for your next collection day based on the time the message is heard.

Your special pickup will be scheduled for your next regular trash collection day. Set your items out by 6 a.m. at the curb/street line – but not more than one day before your collection day. If, for any reason, your trash pickup is delayed, your special pick up will also be delayed and collected the same day that your trash is collected. If you have any questions, please contact a customer service representative at 703-802-3322, TTY 711.

Materials

Different trucks collect different types of materials. Each type of material must be placed out separately for collection, separated by material type.

  • 12 cubic yards of material (a pile about 5 feet x 6 feet x 10 feet)
  • Piles of heavy/dense materials are limited to 6 cubic yards.
  • Materials must be no bigger than 6 feet long and 6 inches in diameter.
  • We need 20 feet of clearance on all sides of debris pile as well as above the debris pile so that we can safely collect. Do not put debris under power wires or tree branches.

 
Special collection piles are limited to:

  • Brush/Limbs – brush means shrubs, tree limbs, under 6 inches in diameter/6 feet in length. NO LUMBER!
  • Bulk Material – bulk means household items too big for the regular trash truck; no longer than 6 feet in length.
  • Metal Appliances and other metal items such as stove, washer, dryer, exercise bike, etc.
  • Freon – appliances containing refrigerant/coolant (refrigerator, freezer, dehumidifier, air conditioner)
  • E-Waste – includes computers and computer monitors and Televisions – most devices will be disassembled and the parts recycled. Some newer devices may be repurposed for reuse by others. While the contractor does perform data destruction as part of processing materials, Fairfax county is not responsible for the security of data stored on electronic devices placed at the curb for pickup. Please do not include broken electronics as part of an E-waste pickup, they should be put out with your regular trash.
  • NO cardboard or plastic bags.

The County is not responsible for items not intended for collection that are placed next to trash/recycle containers, or for damage to or loss of personal trash containers.

To schedule a special collection, contact the Customer Service Center at 703-802-3322 | TTY 711 or

Fairfax Virtual Assistant