Office of Environmental and Energy Coordination

CONTACT INFORMATION: Our office is open to visitors by appointment only. Please call or email from 8:00 a.m. - 4:30 p.m., Monday through Friday.
703-324-7136 TTY 711
12000 Government Center Pkwy, Suite 533
Fairfax, VA 22035
John Morrill
Director

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Community Services Metrics

Community services, incentives, education, and outreach are essential to successful climate action. In Fairfax County, 95% of emissions come from the community, while 5% come from county government operations. Therefore, there is a need to incentivize and empower the community to reduce their emissions. Community services are also essential in handling the effects of climate change, or in boosting community members’ resilience to flooding, extreme heat, severe storms, and other hazards. 

This page provides key metrics for climate-related community services, incentives, education, and outreach. This page will be updated as program data becomes available.

EMISSIONS REDUCTION METRICS FOR COMMUNITY SERVICES

Energy Efficiency and Weatherization Services

Improving insulation, sealing leaks, and upgrading the efficiency of HVAC systems is a key way to reduce greenhouse gas emissions while also improving the comfort of residents and reducing their utility bills. There are several programs in Fairfax County that offer energy efficiency and weatherization services or supply kits. Some of these programs are run by the county government, such as HomeWise (Office of Environmental and Energy Coordination), and the Thermal Camera Loan Program and Conserve Kits (Fairfax County Public Library). Other programs are run by external agencies such as Community Housing Partners and Dominion Energy. This graph shows that over 65,000 households were reached by these services between 2016 and 2024.

chart showing energy efficiency services or kits distributed between 2020-2024

Solar Services and Incentives

Solar group purchasing programs make getting solar easier and less expensive by providing residents with free assessments, bulk discounts and access to qualified installers. Fairfax County promotes two programs available to county residents.

Solarize Virginia
This program is run by the nonprofit Local Energy Alliance Program (LEAP-VA). Since 2015, 445 households in Fairfax County have gone solar through Solarize Virginia.

Switch Together (formerly Capital Area Solar Switch)
This program is run by the national nonprofit Solar United Neighbors (SUN) and is available to people living in and around the metro DC area. 2023 was the first year it was promoted by Fairfax County Government, and the program has had 1,715 registrations and 122 signed contracts for solar in Fairfax County. A new marketing campaign dramatically increased sign ups in the program in 2024. Fairfax County has a webpage dedicated to going solar, including Solarize Virginia and Switch Together

solarize virginia and switch together sign ups and installations from 2015 - 2024

RESILIENCE METRICS FOR COMMUNITY SERVICES

As the county builds resilience to climate change effects, addressing vulnerabilities of the population and boosting community services are top priorities. The population of Fairfax County is over 1.15 million and increasing. While all people can be vulnerable to climate-related hazards such as increasing levels of flooding, extreme heat, and severe storms, certain populations may be more vulnerable due to systemic inequities, historic underinvestment in neighborhoods, and personal factors such as health conditions and disabilities. To best serve these residents now and in the future, it is important to ensure that the county’s public services, such as health and community services, emergency response, parks and recreation, and waste management services, are also resilient to a changing climate.

This section of the dashboard highlights a few key metrics relevant to the population and public services as they relate to climate resilience. For climate data and projections in general, please see the Overall Resilience Metrics page. For an interactive map of climate hazards and assets, please see the Resilient Fairfax Interactive Map Viewer. For more information on vulnerabilities, please see the Resilient Fairfax Climate Vulnerability and Risk Assessment (VRA). For more information on Resilient Fairfax and what Fairfax County is doing to address these issues, please see the Resilient Fairfax website

As summarized in Populations figure below, vulnerable populations in Fairfax County (defined by One Fairfax) have “very high” vulnerability to extreme heat and inland flooding, and “high” vulnerability to severe storms. The general population is also vulnerable to these impacts, but to a lesser degree. These vulnerability scores were based on a combination of exposure (how exposed is the population the hazard, and is that hazard increasing or decreasing?), sensitivity (when the population is exposed, does something bad happen?), and adaptive capacity (can the population adapt to changing conditions?). 

populations climate vulnerbaility matrix

As summarized in Community Services figure below, certain public services also have opportunities to boost their resilience to ensure they can continue operating at full capacity when they are needed most. In particular, emergency response services have a very high vulnerability to severe storms, high vulnerability to extreme heat, and moderately high vulnerability to inland flooding. Health and community services have high vulnerability to severe storms and moderately high vulnerability to extreme heat and inland flooding. A few key metrics relating to these vulnerabilities and services can be found below. Detailed descriptions can be found in the Climate Vulnerability and Risk Assessment.

community services climate vulnerbaility matrix

Community Services Metrics for Extreme Heat

Urban Heat Islands

On extreme heat days, people are at risk for heat-related illnesses such as heat exhaustion, heat stroke, dehydration, and cardiovascular, respiratory, and cerebrovascular disease. While extreme heat affects everyone, people living or working in Urban Heat Islands have even higher exposure to dangerous temperatures, because temperatures are significantly higher in those parts of Fairfax County. Additionally, certain populations may have higher sensitivity to extreme heat, due to health conditions, disability, age, inability to afford air conditioning, outdoor employment, or other factors. To ensure those who need the most help during extreme heat receive help, the county prioritizes areas of the county where community members are both more exposed and more sensitive to extreme heat. First, land surface temperatures were summarized by Census Tract to make population data analyses easier, as shown in the figure below.

a summer mean surface map and a heat expire index map

Next, the temperature data (Heat Exposure Index) was overlaid with demographic data (Heat Sensitivity Index) to find areas that are more vulnerable to heat overall. (For an interactive map of these data, please see the Resilient Fairfax Interactive Map Viewer.)

a heat exposure index map plus the heat sensitivity index population data get comobined for the heat vulnerability index

As can be seen in the chart below, the burden of living in Urban Heat Islands is not shared evenly. As a result of systemic injustices, underinvestment, and lack of green space in lower-income neighborhoods, and households that are already disadvantaged due to socioeconomic, demographic, and health related factors are also more likely to live in Urban Heat Islands.

percentages of households in fairfax county living in urban heat islands

As shown in the chart below, almost all of Fairfax County community service provider buildings are also located in Urban Heat Islands. Specifically, 98% of community centers, 100% of hospitals and urgent care facilities, 100% of libraries, 97.8% of HHS facilities, 100% of police stations, 100% of fire stations, and 100% of emergency management facilities are in Urban Heat Islands, where green space is scarce and summer daytime temperatures are significantly hotter than other areas of the county. There are opportunities to improve the design of these buildings and sites to be more heat-resilient through things like cool roofs, cool walls, cool pavements, shade structures, passive cooling, window shading, and shade tree plantings. When service provider buildings are more heat-resilient, they can remain cooler and safer during power outages, and they have significantly lower air conditioning costs.

percent of community service buildings in urban heat islands

Heat-Related Hospitalizations

It is also important to track heat-related hospitalizations, or the number of people who are hospitalized due to heat stroke, heat exhaustion, or other heat-related illnesses. As shown in chart below, heat-related hospitalizations align closely with the number of hot days per year, as would be expected (Hospitalization data courtesy of the Fairfax County Health Department.) To see temperature trends overall, please see the Overall Resilience Metrics page of the dashboard.  

graph showing all heat related hospitalizations from 2015 to 2024

The burden of heat-related hospitalizations is not spread evenly across the county’s population. As shown in the chart below, Black residents and Native Hawaiian residents disproportionately experience heat-related hospitalizations on average. Black residents make up only 9.8% of the population, but 16.9% of heat-related hospitalizations. Native Hawaiian residents make up less than 0.1% of the population but account for 3.5% of heat-related hospitalizations. The other demographic groups in Fairfax County have a disproportionately smaller share of the heat-related hospitalizations. Outdoor workers, those in substandard housing, and those without access to air conditioning are at especially high risk for heat-related illnesses. 

It should be noted that historically, “Hispanic or Latino” was defined by the US Census as an ethnicity rather than a race, which means it was counted separately. The US Census Bureau has now updated Race/Ethnicity definitions, which are planned to be implemented in the 2027 American Community Survey and the 2030 Census. Demographic data comes from American Community Survey 1-Year Estimates, which is only available for 2023, whereas local heat illness data is available through 2024.

graph showing disproportionate heat illness burden in Fairfax County which is the % of heat illnesses minus the % of the county population

Cooling Centers

The county works to prevent heat-related illnesses in several ways, including Cooling Centers and other heat-related emergency resources. As of 2024, there are 47 newly enhanced Cooling Centers, shown by type in the chart below. 100% of Human Services Offices (5 facilities out of 5), 88% of Libraries (22 out of 25 facilities), and 33% of the county’s Community Centers (20 out of 60 facilities) are currently designated cooling centers. Residents can find not only air-conditioned spaces, but also cooling supplies and information on relevant public services. In 2023, staff distributed 27,500 supplies at 62 sites to visitors, including sunscreen packets, reusable water bottles, cooling towels, and battery powered fans. Additionally, transportation assistance is provided for access to the Cooling Centers, and Connector Ride Passes are distributed on site.

proportion of county facilities that are cooling centers, by type

In 2023, the first year of the enhanced Cooling Centers, there were 7 days in which the National Weather Service (NWS) issued a heat advisory or excessive heat warning* and 251 visits to Cooling Centers were recorded during heat emergencies, as shown in the chart below. In 2024, there were 19 days in which a heat advisory or an excessive heat warning was issued, and 1,301 visits to cooling centers were recorded. This pattern shows that as expected, Cooling Center usage increases sharply when extreme heat days increase. 

*A heat advisory is issued when the heat index value (temperature plus humidity) is expected to reach 105-109 within the next 12-24 hours. An excessive heat warning is issued when the heat index value is expected to reach 110+ within the next 12-24 hours. 
 
chart showing visits to cooling centers in relation to days with high heat index value

Cooling Centers may be most needed in Urban Heat Islands, or the hottest parts of the county. The map below shows the locations of the county’s Cooling Centers (dots) in relation to the Urban Heat Islands (red areas).  

Generally speaking, the cooling centers are located in the right places. As of 2024, 78% of Urban Heat Islands have a Cooling Center nearby. In this case “nearby” means the Cooling Center is either in the same Census Tract or an adjacent Census Tract as the Urban Heat Island. 

map showing the locations of cooling centers in the county

Cooling Assistance

Another community service that is key for resilience to extreme heat is called “Cooling Assistance.” This program helps eligible residents who cannot afford their air conditioning bills or equipment repairs, greatly reducing residents’ risk of heat-related illnesses during hot summer months. The program is administered by the Fairfax County Department of Family Services (DFS) as part of Virginia’s Energy Assistance Program and the federal LiHEAP program. The chart below shows the number of requests for assistance with bills or equipment replacements and repairs that were approved between 2018 and 2024. Most service requests to DFS are for assistance with electric bill costs; a very small number of requests are for equipment repairs or replacements. Each applicant can request multiple services to address their cooling needs, if qualified. On average, the county approves more than 1,300 Cooling Assistance service requests per year, enabling more than 1,200 households to better stay cool and healthy during the summers.   

chart showing number of approvals for assistance with air conditioning cost and equipment

As shown in the chart below, in addition to bill help, households can also receive assistance with repairing or replacing existing air conditioning equipment. Ensuring households have access to adequate and properly functioning cooling at home is critical to keeping residents safe in increasingly warming temperatures and preventing heat-related illness. In 2024, the AC Rescue program was created as a “safety net” for households with a dire need for cooling equipment that were unable to qualify for equipment help through other programs like Cooling Assistance. The AC Rescue program supplements DFS Cooling Assistance through equipment assistance only, and does not help with electric costs.  In its pilot stage in summer 2024, AC Rescue installed AC units for 29 households, while 4 households received AC installations through Cooling Assistance. 

chart showing number of approvals for air conditioning equipment assistance

It is also important to assess how much of the total potential need is being met. An estimated 5% of households, or 20,793 homes, in Fairfax County may lack sufficient cooling equipment at home, based on 2020 estimates from the Energy Information Administration. The county is working to refine this estimate. Of the 20,793 households that may have cooling equipment needs, approximately 0.7% (or 153 households) have received equipment support through county programs such as Cooling Assistance or AC Rescue since 2020.

chart showing amount of households with cooling equipment needs that have recieved assistance with equipment showing 153

For heat data and temperature projections in general, please see the Overall Resilience Metrics page. For an interactive map of climate hazards and assets, please see the Resilient Fairfax Interactive Map Viewer. For more information on vulnerabilities, please see the Resilient Fairfax Climate Vulnerability and Risk Assessment (VRA). For more information on Resilient Fairfax and what Fairfax County is doing to address these issues, please see the Resilient Fairfax website

Community Services Metrics for Flooding

As summarized in the chart below, the Fairfax County population and the public facilities that serve them have varying exposure to flooding. The Resilient Fairfax data shown below were based on a property-by-property analysis to find areas that may be flood-prone. The properties were scored for 10 flood-prone factors, including proximity to county floodplains, proximity to FEMA floodplains, proximity to streams, parcel location in sump, structure location in sump, subdivision age, absence of stormwater infrastructure, location outside a Facility Drainage Area, infill lots, and history of flooding-related service requests.  For example, a score of four would mean that the property has four of the ten factors that could make it prone to flooding.  Properties that have four or more flood-prone factors are shown in the chart. To clarify how many of those facilities are vulnerable due to floodplain exposure specifically, a bar for floodplains is shown in dark blue for each item. Approximately 14% of general households, 11% of vulnerable households, 10% of community centers, 4% of hospitals, 4% of libraries, 1% of HHS facilities, 5% of police stations, and 9% of fire stations may be exposed to flooding based on this analysis.

It should be noted that the Department of Public Works and Environmental Services (DPWES) is conducting additional analyses on flood-prone properties, based on four scenarios rather than ten factors. However, these data are not yet broken down by community facility type, so the ten-factor analysis is still shown below. For more information on stormwater, please visit Stormwater Management.

Percent of Households and Community Service Providers in Potentially Flood-Prone Areas (Based on Resilient Fairfax VRA Data) Fairfax County, VA

DPWES Service Requests

Residents experiencing certain flooding issues can contact the Department of Public Works and Environmental Services (DPWES) to request service. The figure below uses data from DPWES to illustrate the location of service requests by Supervisor District. DPWES investigates 100% of service requests. It is important to note that a higher number of service requests does not always mean a higher presence of flooding issues. It could also mean higher awareness in that District that the service exists. Residents experiencing flooding issues who do not know how to request DPWES services would not be shown in the data. (To submit a service request, visit the Report a Problem page).

map showing stormwater service requests in fairfax county

Community Flooding and Stormwater Management Programs

Flood Mitigation Assistance Program (FMAP)

The DPWES Stormwater Service District also funds the Flood Mitigation Assistance Program (FMAP) to help residents reduce their flooding risk. Through FMAP, applicants can receive 50% reimbursements (up to $5,000) for flood-proofing practices installed in their homes such as floodproof windows, basement window covers, flood gates, sandless sandbags, sump pump back-up power, utility flood covers, elevation of HVAC, and more. Northern Virginia Soil and Water Conservation District (NVSWCD) administers the program and provides a list of approved Flood Proofing Practices.

Since starting on July 1, 2024, the program has received 35 applications and disbursed $73,607 in reimbursement monies, with an average reimbursement of $2,103 per applicant. 

amount of FMAP applications approved to date showing 35

Conservation Assistance Program (CAP)

In addition to FMAP, NVSWCD continues to offer the Conservation Assistance Program (CAP) which helps residents address stormwater concerns on their property using environmentally-friendly practices. In 2024, NVSWCD staff approved 42 project applications and conducted 132 site visits. In the community, 51 projects were installed. Property owners can implement projects in their yards like bioretention, rain gardens, impervious surface removal, and more. 

Join the Sustain Fairfax Challenge

Fairfax County is encouraging residents to take climate action into their own hands using BrightAction! This new climate engagement platform makes it simple, easy, and fun to learn about climate solutions and take action through an interactive dashboard. Sign up now to start reducing your environmental impact through progress tracking, daily reminders, and collaboration with friends, family, and colleagues! 


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