Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open Mon – Fri by phone, email, and virtual 8 a.m. - 4:30 p.m. Front-desk hours 9 a.m. – noon. Trouble Response line available 24-Hours everyday.

TTY 711

12000 Government Center Parkway
Suite 358, Fairfax, Va 22035

Shwan Fatah,
Director, Wastewater Collection

Wastewater Construction and Maintenance

Emergency Sanitary Sewer Repair Projects

There are no emergency projects at this time.

Why is there a service vehicle in my neighborhood?

Wastewater Collection Division (WCD) performs a variety of tasks to maintain, rehabilitate and operate the County’s sanitary sewer system. As a County resident, you may see WCD vehicles in your neighborhood performing inspections, cleaning and removing debris or making repairs and rehabilitating the sewer system to mitigate backups, overflows and odors.

The County inspects the sanitary sewer network by utilizing Closed Circuit Television (CCTV) equipment and a certified method of inspection that conforms to the National Association of Sewer Companies (NASSCO) for pipe and manhole assets. The inspection data is then utilized for investigative purposes, scheduling preventative maintenance and identifying assets for repair and rehabilitations.

Sanitary sewer pipes may be located in easements on private property, on sidewalks or in roadways. In order to gain access to inspect, clean or repair these assets, Fairfax County employees will be required to access the entry points of these assets. Below you will find pictures that will help you identify Fairfax County employees, vehicles and their functions, as well as access points used to perform their work.

Please be advised that some corrective actions may be completed via County contractors that will not be identifiable by county emblems, identification, or clothing. If you were to have any questions or concerns regarding such work, please contact WCD’s Trouble Response Center at 703-250-2003.

Fairfax Virtual Assistant