(Posted 2022 March)
Meet Shiloah Kline, Hotline Volunteer!
How long have you been volunteering? How long have you held this role in Fairfax County?
I have been volunteering since April 2021 on the hotline. As of January 2022, I am excited to volunteer for the first time on the legislative review team.
Why volunteer? Why volunteer for this specific program?
I have received help from domestic and sexual violence hotlines in the past and it means a lot to know that you aren’t alone, so I want to make sure other people feel that.
Talk about how you overcome the most challenging parts of volunteering.
For me, the most challenging part of volunteering is worrying about what comes next for someone after they call. To handle this, I have worked on focusing on what is in my control, such as the words of assurance and resources I can provide on the call.
What’s the best part of volunteering? Share your most memorable experience.
The best part of volunteering is giving someone a resource they need or connecting them to shelter or counseling when they need it. It is really rewarding to be able to help someone take those steps.
What has been your favorite training? What did you like about it? What did you learn?
I loved all of the trainings, but I especially appreciated learning about all the different ways that abuse can manifest in a relationship. It’s already really helped me reframe my thinking about domestic violence and be more vigilant in looking out for those signs not just in callers to the hotline, but also in my friends and family.
What advice do you have for people who may be thinking about becoming a DSVS volunteer?
Do it! It is challenging work, but there is nothing more worthwhile than helping people.
What do you wish you could do more of as a volunteer?
I wish I could attend more training sessions! I have learned so much since April and I am so excited to keep learning more.
This article posting is part of the Domestic and Sexual Violence Services' Volunteer Voices monthly newsletter for current and potential volunteers. If you're not already a volunteer, learn how to get involved. Find out about upcoming trainings, volunteer trainings, happenings around the DSVS office and information about articles, books, media recommendations and more.
Learn more about the Domestic and Sexual Violence Services (DSVS).