Policies

• Upon receipt, a Private Swim Coordinator will review the request and contact you within two business days.
• Requests are processed in the order they are received.
• We will make every effort to accommodate your request based on the availability you provide. We appreciate your flexibility when scheduling your lesson(s)
• We will make every effort to accommodate your request based on the availability you provide. We appreciate your flexibility when scheduling your lesson(s).
• Once placed with an instructor, a Private Swim Coordinator will be in touch with you to confirm the scheduled lesson time, payment & instructor information.
• General cancellations require a minimum of 48 hour notice. Cancellations due to illness require a minimum of 6 hour notice. During inclement weather, if the Rec Center is open, but you are unable to attend your lesson, a minimum of 4 hour notice is required. Customer will be charged the full lesson rate in the event of a no call no show.
• Private swim lesson passes expire 6 months from date of purchase.

Policies

• Upon receipt, a Private Swim Coordinator will review the request and contact you within two business days.
• Requests are processed in the order they are received.
• We will make every effort to accommodate your request based on the availability you provide. We appreciate your flexibility when scheduling your lesson(s)
• We will make every effort to accommodate your request based on the availability you provide. We appreciate your flexibility when scheduling your lesson(s).
• Once placed with an instructor, a Private Swim Coordinator will be in touch with you to confirm the scheduled lesson time, payment & instructor information.
• General cancellations require a minimum of 48 hour notice. Cancellations due to illness require a minimum of 6 hour notice. During inclement weather, if the Rec Center is open, but you are unable to attend your lesson, a minimum of 4 hour notice is required. Customer will be charged the full lesson rate in the event of a no call no show.
• Private swim lesson passes expire 6 months from date of purchase.