Park Authority

Position Title: Administrative Assistant II
Location: 4030 Hummer Rd, Annandale, VA 22003
Hours: Monday - Friday; 9am to 2:00pm
Salary: Starting at $19.05 per hour

Overview: Under supervision and with guidance and/or specific instruction, responsible for a variety of technical and clerical functions as the operation’s initial point of contact; performs administrative tasks in support of an Area Park Management shop. Responsible for end product of work and independent application of knowledge of stand-ard office methods and procedures to perform assignments involving a variety of detailed operations in a related sequence or series.

Duties Include: 

• Clerical/Technical: Provides overall general clerical support to site operations. Assists with time en-try/corrections for staff using the County’s time and attendance reporting system as needed. Monitors dai-ly unassigned work demands and creates work task packets by using Assess Integrated Management Sys-tem (AIMS). Collects and enters data from work task packets into the AIMS corporate system. Schedules contractor visits, coordinates invoices, and creates purchase requests. Compiles and maintains daily and weekly totals, reports, financial statements, and reconciles statements. Updates and maintains site budget spreadsheets. Prepares variety of standard disbursement forms for routing and approval. Establishes, re-vises, and maintains accounting documents and files. Maintains and creates personnel forms and data, by setting up personnel files and printing and distributing personnel documents. Ensures office equipment, in-cluding fax and printers are stocked up with paper and ink. 
• Purchasing: Responsible for performing inquiries in purchasing systems. Inventories, orders, receivers and shelves routine and office supplies as needed. Assists with procurement card documentation for the operation. Tasks include maintaining, and completing procurement card logs, filing and scanning hard copies of procurement card logs, verifying funding codes, resolving incorrect receipts with ven-dors and staff, and submitting logs to the purchasing section. Reviews invoices and packing slips to ensure shipment and resolves shipment discrepancies as needed. Assists with purchase requisitions as required for items not purchased on procurement card. Maintains an electronic spreadsheet of all out-standing purchasing documents. Resolves all missing/incorrect 
• Communication: Serves as the community point of contact for the shop. Writes, proofs, and distributes general documents and correspondence. Answers phone calls, checks voice messages and distributes calls to the appropriate staff by referring calls and taking messages. Provides standard information in response to phone or in-person inquiries. Distributes employment and labor related notices and documents such as safety posters and notices to central locations. Attends meetings and takes notes as required. 

Minimum Qualifications: 

• Any combination of education and experience equivalent to graduation from high school and or one year of experience providing administrative support. 

Preferred Qualifications: 

• Knowledge of administrative office procedures. 
• Experience working with Microsoft Office Suite Software, including Excel and SharePoint. 
• Proficiency in typing. 
• Ability to communicate effectively, orally and in writing with all levels of management, vendors, and customers. 

Note: This position may not exceed 900 hours per calendar year. Individuals in these positions are not eligible for benefits and are not eligible to earn leave or receive holiday pay.  

To apply: Please email your resume to FCPAJOBS@fairfaxcounty.gov

Necessary Special Requirements: 

• The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.  

If you have any questions, please email FCPAJOBS@Fairfaxcounty.gov or visit us online at www.fairfaxcounty.gov/parks/jobs-internships

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assis-tance. TTY 703-222-7314. EEO/AA/TTY. 

Fairfax County Park Authority prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.  
 

Title: Senior Call Center Operator
Location: Herrity Building: 12055 Government Center Parkway, Fairfax VA 22035
Hours: 8:45AM to 4:15PM, 26-30 hours per week, Monday thru Friday. Occasional flexible workdays required.
Salary: $17 per hour, benefits eligible* (*This position may not exceed 1560 hours per calendar year. Individuals in these positions are eligible for limited employee benefits, including medical, vision, and dental insurance coverage, and participation in flexible spending programs but are not eligible to earn leave or receive holiday pay.)

Overview: Performs a variety of duties and functions as the agency’s initial contact to the public. Serves as backup for answering the divisions must answer customer service line. Receives calls regarding scholarships, classes, camps, trips, and tours offered through the Parktakes Magazine. Registers, cancels, and transfers programs for customers. Processes registration requests by phone, mail, walk-ins and fax. Receives and processes online scholarship requests. Creates new member accounts and searches for current accounts using Rec Dynamics software. Assists in scheduling activities for adults and children that function at varying levels. Answers Rec Center Membership and pass questions, assist with customer account password resets, account maintenance, scholarship verification and approvals, questions regarding Rec Center operations and hours, explanations of amenities at sites, camping questions, fee assistance, ticketing assistance, picnic questions and assist with walk in customers.  Representative will also respond to any customer inquiries about services as well as handle and resolve complaints. Incumbent will be responsible for processing employee pass and class requests as well as scheduling and training employees. Individual should be knowledgeable of department policies.  Additional Duties may be assigned as needed.

Minimum Qualifications: Any combination of education, experience, and training equivalent to graduation from high school or a G.E.D. issued by a state department of education; plus at least two years of experience providing customer service in a related field 

Preferred Qualifications: One year of supervisory experience. Excellent customer service skills with strong problem solving, organizational, oral, and written communication skills.  Data entry accuracy, proficiency using Microsoft Office and Rec Dynamics Point of Sale software. Ability to work independently and on a team. Bilingual in English and Spanish, Korean, or Vietnamese.

To apply: Send your resume to FCPAJOBS@fairfaxcounty.gov  

Necessary Special Requirements: 

• The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.  

If you have any questions, please email FCPAJOBS@Fairfaxcounty.gov or visit us online at www.fairfaxcounty.gov/parks/jobs-internships

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY. 

Fairfax County Park Authority prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
 

Position Title: Reservation Assistant
Location: Herrity 12055 Government Center Parkway, Fairfax, VA 22035

Schedule: Monday through Friday 8:30-4:30; Weekends and Evenings as needed.
Salary: $17.21 - $19.21/Per hour
Overview: Looking for an eager and willing-to-learn individual who is responsible, friendly, and an excellent communicator dedicated to providing high-quality customer service to all.

Duties Include: Operating Point of Sale System, handling cash/card payments, booking reservations, creating accounts, ability to multitask during busy season operating hours, handling phone calls and facility information inquiries, communicate effectively with staff and customers, demonstrates critical thinking skills and resourceful-ness when handling inquiries, driving to sites, working at off-site events.

Minimum Qualifications: Any combination of education, experience, and training equivalent to graduation from high school or a G.E.D. issued by a state department of education; plus at least one year of experience providing customer service in a related field. Must have experience in de-escalation. 
 
Preferred Qualifications: 

• 2+ years of customer service
• Cash handling
• Oral/written communication skills 
• Previous work experience within the Park Authority 
• Experience with Microsoft Office 365 including Excel and Outlook

Note: This advertisement will be filling two vacancies.  

*This position is scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. This position is eligible to receive limited benefits, including: Medical/Vision/Dental Insurance Coverage, Flexible Spending Program, and Deferred Compensation.

*This position may not exceed 900 hours per calendar year. Individuals in these positions are not eligible for benefits and are not eligible to earn leave or receive holiday pay.   

To apply: Send your resume to Morgan.Chapin@fairfaxcounty.gov.

Necessary Special Requirements: 

• The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.  

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY. 

Fairfax County Park Authority prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.